I'm attending UX Research Live by @FLondonAcademy@twitter.com, let's start with remote research today. I also love the tool they use to get this distance learning experience more social using miro boards and all.

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"If participants go off script, it's fine, let it go, you are here to watch and to learn how THEY would use it, and you will learn something even when they go off script". Soooo true! And yet, so hard to "let go" and embrace it when things don't go as planned.

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